Grooming

A: When grooming a cat or dog we need documentation of a current rabies vaccine.

A: Appointments are highly recommended to ensure availability. We may accept walk-ins for certain services like nail trims, but it's best to call ahead.

A: It depends on the breed, coat type, and lifestyle of your pet. Most dogs benefit from grooming every 4–8 weeks to maintain a healthy coat and skin.

A: The grooming process typically takes 2–4 hours, depending on your pet’s breed, coat condition, and temperament. We’ll give you an estimated pickup time at check-in.

Yes! We groom all breeds and sizes, but certain large or specialty breeds may require extra time or have specific pricing.

A: Prices vary based on breed, coat condition, size, and the type of service needed. Contact us for a personalized quote.

A: For safety reasons, we do not allow owners to stay in the grooming area. Pets tend to get excited when they see their owners, which can make grooming more difficult.

A: Yes! We offer hypoallergenic and specialty shampoos for pets with allergies or sensitive skin. Let us know about any concerns when booking.

A: Yes, we can provide flea and tick baths upon request. However, if your pet has an active infestation, we may ask you to reschedule after treatment to prevent spreading to other pets.

A: If your pet has mats, we will assess the coat and discuss options with you. Severe matting may require shaving to avoid pain and skin irritation. Additional fees may apply.

A: No, we do not sedate pets. If your pet is highly anxious or aggressive, we recommend consulting your veterinarian about possible calming options before the appointment.

A: We always prioritize your pet’s well-being. If your pet becomes overly anxious or aggressive, we may stop the service and contact you to discuss alternative options.

A: We require 24-hour notice for cancellations or rescheduling. Last-minute cancellations or no-shows may result in a fee.

A: We accept cash, credit/debit cards, and some mobile payment options. Payment is due at pickup.